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CERTIFICATON STANDARDS

  • Abide by both the sprit and the letter of all legislation concerning business and professional practices.
  • Supply clear information about products and services offered so that they may be understood by all.
  • Respect, without restriction, all agreements entered into with customers.
  • Offer to promptly settle all customer complaints using mediation and arbitration.
  • Refrain from the use of unethical and deceptive selling techniques and practices.
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